Refund policy

🔁 3. Return & Refund Policy - Pickify.pk

We aim to ensure your satisfaction. If you are not happy with your purchase, please read our return/refund guidelines.

3.1 Return Conditions

  • Return requests must be made within 3 days of delivery.

  • Items must be unused, undamaged, and in original packaging.

  • Returns are only accepted for:

    • Wrong item delivered

    • Damaged item

    • Manufacturing defect

3.2 How to Request a Return

  • Contact us via WhatsApp or email with your order number and issue details.

  • Share photos/videos if the item is damaged.

3.3 Refund Policy

  • Refunds are issued via:

    • Bank transfer

    • Store credit

    • Or as agreed on case basis

  • Refunds may take up to 7 working days.

3.4 Non-Returnable Items

  • Used products

  • Items without original packaging

  • Customized or clearance items